Employment: To view Alexis’ full resume, click here~
LinkedIn Profile: To view Alexis’ LinkedIn Profile, click here~
- Iteris, Inc.
May 2016 – Present
Department: Transportation Systems
Position: Analyst & Marketing Coordinator
Description: Primary responsibilities include coordination of project proposals and design services for engineering projects such as white papers, presentations, and reports.
- Los Angeles County Metropolitan Transportation Authority
January 2014 – April 2016
Position: Transportation Associate I
Work Portfolio: Metro’s Ticket Vending Machine (TAP Card) Redesign
Award: Metro’s 2016 Customer Experience Award
For years, LA transit patrons have found the Metro Ticket (TAP) Vending Machines difficult to use and ill-designed. To improve the user experience, various departments and teams collaborated to redesign, strategize, and manage the new design of the screens and content.
After two years of collaboration, by August 2015, the TAP Vending Machines were revamped with a new interface. We observed from testing phases and surveys that Metro customers received the new interface with praise.
For information on the project, please visit Metro’s The Source Blog: http://thesource.metro.net/2013/10/09/updates-to-screen-prompts-on-tap-vending-machines-are-in-the-works/
NEW INTERFACE, August 2015: